Shipping policy
Last updated: November 12, 2025
Shipping Summary
- Shipping Location: We ship to customers addresses within the United States.
- Eligible Products: Shipping applies to all products in our store.
- Delivery Time: Orders are delivered within 6 to 9 business days.
- Shipping Cost: Shipping is free of charge—no cost to the customer.
- Track your order: Once your order has been dispatched, you will receive a confirmation email with a tracking link.You can also check the status of your delivery at any time on our order tracking page.
- Currency: All prices are listed in USD ($), United States Dollar.
1. Shipping Coverage
At NoirOrigin , we currently offer shipping exclusively within the United States. While we do not yet offer international delivery, we are actively working on expanding our shipping services to additional countries in the near future.
2. Products Covered
Our shipping policy applies to all products listed on our website. Every item is carefully packaged and handled to ensure safe and timely delivery.
3. Delivery Locations
Orders are delivered directly to the shipping address provided by the customer at checkout. We do not currently offer delivery to collection points or pickup lockers.
4. Order Cut-Off Time
Orders placed by 3:00 PM (GMT-5), each and every day, are eligible for same-day processing. Orders placed after the cut-off time, or during weekends and public holidays, will be processed on the next working day.
5. Order Handling Time
Orders are typically prepared for shipment within 1 to 2 days (Monday to Friday). This timeframe includes order confirmation, quality control, and packaging.
6. Shipping and Delivery Time
Once dispatched, delivery across the United States takes approximately 5 to 7 days (Monday to Friday). Deliveries are made from Monday to Friday only. Delays may occur during peak periods such as public holidays or promotional events.
The total delivery time is estimated between 6 to 9 days (Business days).
7. Shipping Costs
We are pleased to offer free standard shipping on all orders within the United States. There are no additional handling or packaging charges.
8. Address Changes
If you need to update your delivery address after placing an order, please contact us as soon as possible at service@noirorigin.com While we’ll do our best to accommodate changes, we cannot guarantee updates for orders that have already been processed or shipped.
9. Undeliverable Packages
If a package cannot be delivered due to an incorrect address, refused delivery, or failure to collect the parcel, we reserve the right to charge for return and reshipping costs.
10. Customs and Import Taxes
Since we currently only ship within the United States, customs duties and import taxes do not apply. For future international orders, additional tax and duty policies will be included.
Contact information
Any questions or just like to talk to us? Please don't hesitate to contact us via:
E-mail address: service@noirorigin.com
Phone number: +13022138337
Contact form: Contact page
Business name: NoirOrigin
Address:2803 Philadelphia Pike
Suite B #459 Claymont, DE 19703, United States
Warehouse address: MythologyTitans LLC
Address: Coastal Highways 16192
Postal code: 19958
City: Lewes
Country code: US
Customer service available hours
Operating Hours (Monday to Friday):
09:00 AM to 18:00 PM (GMT-5)
Operating Hours (Saturday to Sunday):
10:00 AM to 16:00 PM (GMT-5)
We aim to respond within 24 hours during opening hours.